End-to-end automation for document processes

Automation for document processes

From physical mail to intelligent data extraction: automate your document processes securely and according to your own rules.

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ISO 27001 certified
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GoBD compliant
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GDPR-compliant
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DORA compliant
OMR Reviews Badge Leader Rated in  Virtual MailboxCaya ist 2026 OMR Leader für Optical Character RecognitionCaya ist 2026 OMR Leader Rated für Data ExtractionOMR Reviews Top 100 Rated Tools in DACH 2026Caya ist 2026 auf der OMR Watchlist für Intelligent Document Processing

Manual document processes cost more than you think

Whether it's a small team or a growing company: inefficient processes quickly become a real brake on growth.

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%

Productivity Loss Due to Inefficient Document Processing
Quelle: Statista

Scaling exacerbates the problem

The more documents, the more manual intervention — Scale errors without automation and delays with.

In 6 steps

From document to structured data

Central document entry

Whether by post, email or upload — all documents automatically end up in one place.

Automatic classification

Bill? contract? form? Caya automatically recognizes the document type.

Organization

All documents are automatically sorted and stored in the correct folder — completely without manual effort.

Extraction

Caya reads out all relevant fields: amounts, data, suppliers, IBANs, transaction numbers and much more. Learn more about our extractions.

Distribution

Documents are automatically shared with the right person or department. Rights and roles can be defined individually — so everyone only sees what is relevant. Learn more about our automations.

Integrations

The documents and extracted data are automatically transferred to your connected tools, for example as JSON, CSV or directly via API integration. Explore our integrations

Central document entry

Whether by post, email or upload — all documents automatically end up in one place.

Automatische Klassifizierung

Rechnung? Vertrag? Formular? Caya erkennt den Dokumenttyp automatisch.

Organisation

Alle Dokumente werden automatisch sortiert und im richtigen Ordner abgelegt – ganz ohne manuellen Aufwand.

Extraktion

Caya liest alle relevanten Felder aus: Beträge, Daten, Lieferanten, IBANs, Vorgangsnummern und vieles mehr. Erfahren Sie mehr über unsere Extractions.

Verteilung

Dokumente werden automatisch mit der richtigen Person oder Abteilung geteilt. Rechte und Rollen lassen sich individuell festlegen – so sieht jede*r nur, was relevant ist. Erfahren Sie mehr über unsere Automations.

Integrationen

Die Dokumente und extrahierten Daten werden automatisch in Ihre angebundenen Tools übertragen, zum Beispiel als JSON, CSV oder direkt per Integration. Entdecken Sie unsere Integrationen.

The document automation suite

One inbox. Three powerful automations.

All documents, whether post, email or upload, end up in Caya and are processed fully automatically.

Post Scan

Your physical mail. Digitized daily.

We digitize your physical mail and deliver it to your digital inbox.

  • Daily scanning & automatic classification
  • 90 days of physical archiving at the scan center
  • Notification via app & email
  • Full text recognition (OCR) & full text search
  • GoBD-compliant, immutable filing

Document Extractions

Structured data. Directly from your documents.

AI and Deep OCR extract all relevant data and deliver it to your systems in a structured format.

  • AI-powered Data Extraction 
  • Pre-trained models + Custom Extractions on Request
  • Structured Output: JSON, CSV
  • Direct integration into your tool ecosystem
  • No more manual transfers

Document Automations

Every document. Automatically in the right place.

Define your rules once, and Caya takes care of the distribution.

  • Rule-Based Automagic Routing
  • Automatic Folder Assignment & Tagging
  • Team Sharing & Notifications
  • Integration to over 100 tools
  • Supports Multiple Locations & Tenants
20,000+ users are already regaining time

Document automation for every industry

“Digitalization of incoming mail is essential, especially in the age of home office Tool to enable teams to work together from anywhere. I can hardly imagine our administrative processes without Caya's service. This was an important step into the future that simply has no disadvantages.”

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Christian Lorenz

Network Customer Support Team Leader

We work much more efficiently and our property managers receive the letter they need to be processed in a very short time. Or, if the short text looks funny: By digitizing letter mail, we have come a long way closer to our goal of working almost paperless. In addition, we work much more efficiently and our property managers receive the letter they need to be processed in a very short time. And that even when working from home.

Markus Pfeiffer

ceo

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Caya adapts — not the other way around

Whether property management companies, banks or energy companies: Caya offers ready-made solutions and workflows for your industry. Here are a few example industries:
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Legal advisors

Audit-proof storage for compliance-critical documents.

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Franchises

Central mail management for all locations.

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Banks

DORA-compliant document processing.

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Agencies

Less administration, more creative work.

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Tech & Startups

Scalable automation from day 1.

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Tax advisor

GoBD-compliant receipts and client documents.

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Insurance broker

Policies, applications and correspondence — all digital.

Property management

Tenant records, statements and administrative letters.

Tradesmen

Order confirmations and invoices without paperwork.

Energy supplier

Manage incoming mail centrally and distribute it across locations.

Hospitality

Centrally manage guest correspondences and supplier documents.

Coworking spaces

Several tenants, one inbox — clearly organized.

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Legal Guardians

Audit-proof storage for compliance-critical documents.

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Franchises

Central mail management for all locations.

Bank Gebäude Icon

Banks

DORA-compliant document processing.

Papierklammer Icon

Agencies

Less administration, more creative work.

Computerchip Icon

Tech & Start-ups

Scalable automation from day one.

Taschenrechner Icon

Tax Advisors

GoBD-compliant records and client documents.

Schild Icon

Insurance Brokers

Policies, applications, and correspondence – all digital.

Tradespeople

Order confirmations and invoices without paperwork.

Utility Companies

Centrally manage incoming mail and distribute it across all locations.

Hospitality

Centrally manage guest correspondence and supplier documents.

Coworking Spaces

Multiple tenants, one inbox – clearly organized.

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Connect Caya to the tools you're already using

Want to know if Caya is compatible with your existing setup? Contact us and let us advise you.

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Security & compliance

No compromises when it comes to your data

No compromises when it comes to your data. We meet the highest German and European standards.
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GDPR-compliant

We comply with current EU regulations. Personal data is properly collected, stored, and documented.

Caya ist nach ISO 27001 zertifiziert – Informationssicherheitsmanagement

High level of data security

Our high-security server centers in Frankfurt work with ISO27001.

Caya erfüllt die Anforderungen der EU-DORA-Verordnung für digitale Betriebsstabilität

Your data, your consent

We don't share your extracted data with anyone — it belongs to you and only you.

DSGVO Konform Badge

GDPR-compliant

We comply with current EU regulations. Personal data is properly collected, stored and documented.

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Caya ist nach ISO 27001 zertifiziert – Informationssicherheitsmanagement

High level of data security

Our high-security server centers in Frankfurt work with ISO27001.

Cayan lifting
Caya erfüllt die Anforderungen der EU-DORA-Verordnung für digitale Betriebsstabilität

Your data, your consent

We don't share your extracted data with anyone — it belongs to you and only you.

Made & Hosted in Germany

All scan centers are located in Germany. Your documents are encrypted and stored in an audit-proof manner in our high-security data center in Frankfurt.

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Better compliance with Caya

Discover how Caya can help you improve and simplify compliance in your company, or take a direct look at our Trust Center.

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Do you have any questions?

What is Caya?

The Caya Document Automation Suite is an end-to-end platform for Intelligent Document Processing (IDP). The software automates the entire document life cycle — from incoming mail and classification to structured data extraction and forwarding to your systems.

The Caya Document Automation Suite is an end-to-end platform for Intelligent Document Processing (IDP). The software automates the entire document life cycle — from incoming mail and classification to structured data extraction and forwarding to your systems.
What features does Caya have?

Caya combines three core functions in one suite: Post Scan digitizes incoming mail, Document Automations forwards documents to the responsible department, person or external systems based on rules, and Document Extractions automatically extracts relevant data and makes it available as structured data for further processing.

Caya combines three core functions in one suite: Post Scan digitizes incoming mail, Document Automations forwards documents to the responsible department, person or external systems based on rules, and Document Extractions automatically extracts relevant data and makes it available as structured data for further processing.
How quickly is Caya ready for use?

As a plug-and-play solution, Caya is quickly ready to use — without complex IT projects, long implementation times or high IT budgets.

As a plug-and-play solution, Caya is quickly ready to use — without complex IT projects, long implementation times or high IT budgets.
Who is Caya suitable for?

Caya is particularly suitable for companies with strict compliance requirements — such as banking and financial service providers, medical device manufacturers, and energy companies. As a GoBD-compliant, ISO 27001-certified and GDPR-compliant platform, Caya meets the legal requirements for audit-proof archiving and verifiable document processes.

Caya is particularly suitable for companies with strict compliance requirements — such as banking and financial service providers, medical device manufacturers, and energy companies. As a GoBD-compliant, ISO 27001-certified and GDPR-compliant platform, Caya meets the legal requirements for audit-proof archiving and verifiable document processes.
How much does Caya cost?

Caya offers tiered rates depending on document volume and range of functions. There are tailor-made packages for enterprise requirements (individual IdP models, dedicated onboarding). Current prices can be found here https://www.caya.com/tarife.

Caya offers tiered rates depending on document volume and range of functions. There are tailor-made packages for enterprise requirements (individual IdP models, dedicated onboarding). Current prices can be found here https://www.caya.com/tarife.
What problem does Caya solve specifically?

Caya solves the problem of manual document processing. Companies that have previously sorted and typed out invoices, contracts and forms manually benefit from automatic classification, data extraction and direct transfer to ERP or accounting systems.

Caya solves the problem of manual document processing. Companies that have previously sorted and typed out invoices, contracts and forms manually benefit from automatic classification, data extraction and direct transfer to ERP or accounting systems.
Which KPIs does Caya measurably improve?

Customers of the Caya Document Automation Suite report measurable results: With Caya, for example, EG Deutschland GmbH saves 90% working time per letter — around 290 hours per month — with fewer manual errors and shorter response times.

Customers of the Caya Document Automation Suite report measurable results: With Caya, for example, EG Deutschland GmbH saves 90% working time per letter — around 290 hours per month — with fewer manual errors and shorter response times.
How is Caya different from document management software (DMS)?

Classic DMS solutions are primarily filing systems. Documents are uploaded, named and sorted manually. Caya, on the other hand, is an active automation platform: documents are not only stored, but also automatically captured, understood, processed and forwarded. The decisive difference lies in AI-supported document extractions and document automations, which trigger subsequent processes without human intervention.

Classic DMS solutions are primarily filing systems. Documents are uploaded, named and sorted manually. Caya, on the other hand, is an active automation platform: documents are not only stored, but also automatically captured, understood, processed and forwarded. The decisive difference lies in AI-supported document extractions and document automations, which trigger subsequent processes without human intervention.
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Bye-bye paperwork, hello proper work.

Caya gives you the freedom to spend your time where it is needed the most and to focus on your core business. Automate your document-based processes with Caya and get on top of your paperwork.

Screenshot von der Caya Inbox mit neuen Dokumenten die gerade hereingekommen sind